We’re COVIDSafe

COVID-19 Rules
For current information on COVID-19 rules in NSW, please visit: https://www.nsw.gov.au/covid-19/rules.

Key Information
– Only fully vaccinated ticket holders are permitted to attend events at the Factory Theatre.
– Ticket holders will need to show proof of vaccination at entry.
– Ticket holders must wear a face-mask while attending events at the Factory Theatre.
– Ticket holders must check-in using the Service NSW App at entry.

The full NSW Public Health Order is available here: Public Health (COVID-19 General) Order 2021.

The Factory Theatre is a COVIDSafe registered venues and we’re so excited to welcome you back through our doors and have live entertainment grace our stages once again. The venue team have been working hard to ensure that everyone has a great time and stays safe whilst they do so. The health and safety of our visitors, performers, clients and staff is always our greatest priority. With that in mind we will be taking a number or precautions in accordance with public health and safety advice.

What We're Doing
What We're Doing
Physical distancing
– Revised queuing systems and markers in place to allow for social distancing
– Reduced capacities in line with the latest government regulations

Cleaning & Sanitising
– Hand sanitisers throughout the venue
– Additional cleaning, regular disinfecting of high touch areas

– Contact free payment methods – no cash handling
– Digital Mobile Ticketing only – no physical tickets

Keeping you Safe
– Confidential contact tracing
– Collecting and cross checking of patron details
– Revised entry conditions including cross checking details against I.Ds

How You Can Help
How You Can Help

Get vaccinated
√ Stay home if you are feeling unwell or required to self isolate
√ Follow direction from our staff, security and signage during your visit
√ Maintain physical distance from patrons not in your group
√ Remain seated unless using the amenities or service areas
√ Leave the venue in a quiet and orderly manner ensuring you do not mingle or congregate outside the venue
√ Wash your hands regularly
Download the Service NSW App

Conditions of Entry
Conditions of Entry

Patrons displaying signs of COVID-19 symptoms will be denied entry. Stay home if you have been feeling unwell, showing symptoms of COVID-19 or been in contact with someone who has felt unwell at any point in the past 2 weeks. All patrons will be temperature checked on entry.

To gain access to the venue you must provide your name, email and or mobile number; this will be collected at time of ticket purchase or upon entry to the venue. ID checks will be conducted to ensure information matches ticket purchase data.

By attending The Factory Theatre you acknowledge your role in helping to successfully carry out the COVID-19 Safety plan.