We’re COVIDSafe

The Factory Theatre is a COVIDSafe registered venue and we’re so excited to welcome you back through our doors and have live entertainment grace our stages once again. The Factory team has been working hard to ensure that everyone has a great time and stays safe whilst they do it. The health and safety of our visitors, performers, clients and staff is always our greatest priority. With that in mind we will be taking a number or precautions in accordance with public health and safety advice.

What We're Doing

√ Physical distancing
– Reconfigured COVIDSafe boutique cabaret seating modes with tables set for social distancing
– Revised queuing systems and markers in place to allow for social distancing
– Reduced capacities in line with the latest government regulations

√ Cleaning & Santising
– Hand sanitisers throughout the venue
– Additional cleaning, regular disinfecting of high touch areas
– Deep cleaning post events including sanitisation fogging of the venue after events

√ Contactless
– Contact free payment methods – no cash handling
– Digital Mobile Ticketing only – no physical tickets
– Multiple service points, table service options and opportunities to pre-purchase drink packages

√ Keeping you Safe
– Contactless temperature checks on entry
– Confidential contact tracing
– Collecting and cross checking of patron details
– Revised entry conditions including cross checking details against I.Ds

We are proud to be bringing live music back to Sydney, and are dedicated to keeping it safe for our patrons, artists and the live entertainment industry!

You can see more about our recent shows, and what we’re doing to keep them safe here:

How You Can Help

√ Stay home if you are feeling unwell or required to self isolate

√ Follow direction from our staff, security and signage during your visit

√ Maintain physical distance from patrons not in your group

√ Remain seated unless using the amenities or service areas

√ Leave the venue in a quiet and orderly manner ensuring you do not mingle or congregate outside the venue

√ Wash your hands regularly

√ Download the COVID-Safe Ap

Conditions of Entry

Patrons displaying signs of COVID-19 symptoms will be denied entry. Stay home if you have been feeling unwell, showing symptoms of COVID-19 or been in contact with someone who has felt unwell at any point in the past 2 weeks. All patrons will be temperature checked on entry.

To gain access to the venue you must provide your name, email and or mobile number; this will be collected at time of ticket purchase or upon entry to the venue. ID checks will be conducted to ensure information matches ticket purchase data.

By attending The Factory Theatre you acknowledge your role in helping to successfully carry out the COVID-19 Safety plan.